Why is my account suspended?

Why is my account suspended?

If you are receiving an account suspended page when trying to access your website, it may be for a number of different reasons including:

  • Outstanding Invoice
  • Processor Limit Exceeded
  • Inode Limit Reached
  • Account Sending SPAM
  • Account Hosting a Phishing Web Page or Virus
  • Violation of our Service Agreement

Be sure to check your email for any contact by us or to find out more information so you may remedy the situation, please contact our customer support. Accounts are often immediately unsuspended once the issue has been rectified.


  • 140 Users Found This Useful

Was this answer helpful?

Related Articles

How can I turn off directory indexing?

In the directory that you wish you turn off directory indexing, you can do it under Index Manager...

How can I change the default page / document?

Create a .htaccess file, include the below information into it and upload it to the public_html...

Is it possible to make a cron to backup my database at specific times?

Yes, this can be very useful for forum/message board sites with large databases. In your control...

Default Nameservers

If you have signed up for an Ultra 1x, Ultra Unlimited, or Ultra Unlimited Pro plan the following...

Can you write a script for me?

We do not write scripts but will be more than happy to guide you in the right direction. Most the...