Outlook: Error 0x800C013C When You Receive E-mail Messages

When you try to receive e-mail messages in Outlook Express, you may receive the following error message:

There is not enough disk space. Account: (mail account), Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013C.

CAUSE
This behavior occurs if the Inbox.dbx file is damaged.

RESOLUTION
To resolve this problem, quit Outlook Express, and then rename the Inbox.dbx file. When you restart Outlook Express, the Inbox.dbx file is automatically regenerated. You do, however, loose your old Inbox items.
Quit Outlook Express.
Click Start, point to Find, and then click Files or Folders.
In the Named box, type inbox.dbx.
In the Look In box, click your primary hard disk (usually drive C), and then click Find Now.
Right-click the Inbox.dbx file, and then click Rename.
Rename the file to Inbox.old, and then click OK.
Start Outlook Express. This automatically creates a new Inbox.dbx file.
  • 461 Users Found This Useful

Was this answer helpful?

Related Articles

Greatly Reduce SPAM

This knowledge base article is filled with great tips on setting up your account to reduce 99.9%...

Outlook: When Opening Outlook Express Macintosh Edition: An Error Occurred While

When you start Outlook Express for Macintosh, you may receive the following error message: An...

What is POP3 Email and why do I need it?

A POP3 email address is a standard email address, such as the one you may already have with your...

Domain has exceeded the max defers and failures per hour

You may receive the following error message. "Domain has exceeded the max defers and failures per...

Outlook: Error Message: A Connection Failure Has Occurred (Error -23012)

When you try to send and receive messages by using Outlook Express, you are able to send...